Policies & Procedures.

Booking, Payments & Final Sales

• All photography sessions, booking fees, deposits, packages, upgrades, digital images, products, and other purchases are non-refundable and non-transferable.
• All sales are final. No refunds, exchanges, or credits will be issued after checkout, including when a client does not attend the scheduled appointment.
• Booking fees and deposits must be paid at the time of booking to reserve an appointment.
• Any remaining balance must be paid before or at the beginning of the session.
• Failure to pay the required balance may result in the appointment being canceled.
• Clients may upgrade their package but may not downgrade after booking or upon arrival.
• By completing a booking or payment, you authorize Atlanta Portrait Studio LLC to charge the selected payment method for the services, products, and fees included in your order.

Cancellations, Rescheduling & No-Shows

• Rescheduling is permitted when the studio is contacted at least three days before the scheduled appointment.
• Rescheduling requests made less than three days before the appointment may be denied or may require a new booking fee.
• Appointments canceled too close to the scheduled date may result in the loss of all payments already made.
• Clients who fail to attend without properly rescheduling will be considered a no-show.
• No-show appointments are non-refundable, and a new session must be booked and paid for.
• Atlanta Portrait Studio may reschedule or cancel a session when necessary because of emergencies, unsafe conditions, equipment issues, illness, or circumstances outside the studio's control.

Arrival & Late Policy

• Please arrive on time and fully prepared for your session.
• Clients arriving late may be charged a $10 late-arrival fee.
• Late arrival does not guarantee additional session time. The session may be shortened to avoid affecting other appointments.
• Additional time may be purchased as an Overtime Session Upgrade for $50, when scheduling permits.

Group Size

• Groups of nine people or fewer may select any eligible photography package.
• Groups of 10 people or more must book the designated VIP or large-group package.
• Clients are responsible for selecting the correct package based on the total number of people being photographed.

Cellphone, Camera & Recording Policy

• Clients and guests may not take cellphone pictures, screenshots, camera photos, videos, or recordings of studio sets, images, proofs, computer screens, iPads, or other studio devices without permission.
• This rule applies throughout the studio and during the photography session.
• Unauthorized photography, copying, recording, downloading, or removal of studio images may result in a $275 fee.
• Anyone who takes or removes unauthorized images may be required to delete or return them immediately.
• Session images, products, or galleries may be withheld until all related fees and outstanding balances are paid.
• The original package or session payment will not be refunded because of a violation of this policy.

Image Ownership & Copyright

• All photographs and images created by Atlanta Portrait Studio LLC remain the copyrighted property of Atlanta Portrait Studio LLC unless exclusive rights are transferred through a separate written agreement.
• Clients may not copy, reproduce, edit, screenshot, sell, distribute, publish, or commercially use studio images without written permission.
• Images created by Atlanta Portrait Studio may be used for the studio's portfolio, website, social media, advertising, marketing, displays, competitions, and other promotional purposes unless the client purchases or signs a separate privacy or exclusive-rights agreement.
• Clients requesting exclusive image rights should review the studio's FAQ page or contact the studio before booking.

Digital Image & Print Policy

• Your photography package includes the number of professionally retouched digital images specified in your selected package.
• Included digital images are delivered in high resolution with a discreet Atlanta Portrait Studio (APS) signature/logo and are licensed for personal digital use, including sharing on social media, phones, computers, and personal online profiles.
• Professional prints. Professional prints, enlargements, wall art, and other photographic products may be ordered directly through your APS online gallery. Ordering through APS ensures that your photographs are printed with professional color, cropping, and quality standards.
• Printing elsewhere. The digital images included with your session do not include authorization for third-party reproduction. Clients who wish to print their photographs through an outside printing service may purchase the APS Personal Print Release for $75.
• The $75 upgrade includes personal-use print authorization for your purchased/selected images, clean unbranded high-resolution versions of those images, and APS written print-release documentation.
• The print release is for personal use only. Copyright and ownership of the photographs remain with Atlanta Portrait Studio.

For the highest-quality results, we recommend ordering professional prints directly through your APS gallery.

Proofs, Galleries & Final Images

• Proof images are provided for viewing and selection purposes and may not be copied, downloaded, screenshotted, edited, or shared unless included in the purchased package.
• Retouched images and products are prepared according to the package selected at booking.
• Clients are responsible for reviewing their selections, names, spelling, sizes, colors, and order details before approving an order.
• Signed receipts, booking confirmations, appointment records, payment records, image selections, and gallery-delivery records may be retained as proof that services or products were provided.
• Gallery delivery times may vary depending on the session, package, editing requirements, seasonal volume, and upgrades purchased.

Refunds, Exchanges & Product Issues

• No refunds or exchanges are accepted, except when required by applicable law.
• Custom photography services, edited images, digital products, prints, and specially ordered products are final sale.
• Concerns regarding an order, image, print, or product must be reported directly to Atlanta Portrait Studio as soon as possible.
• When appropriate, Atlanta Portrait Studio may offer a correction, replacement, reprint, or another reasonable resolution at the studio's discretion.
• Refunds are not automatically provided because of personal preference, missed appointments, delays caused by the client, or failure to follow studio instructions.

Disputes & Chargebacks

• Clients agree to contact Atlanta Portrait Studio directly and allow the studio a reasonable opportunity to address any concern before filing a payment dispute or chargeback.
• Chargebacks should not be used as a substitute for contacting the studio regarding a cancellation, missed appointment, completed service, delivered gallery, or final-sale purchase.
• Atlanta Portrait Studio may provide signed receipts, booking confirmations, policy acknowledgments, payment records, correspondence, attendance records, and gallery-delivery documentation when responding to a dispute.
• Fraudulent or improper disputes may result in collection activity, legal action, cancellation of future appointments, and responsibility for any permitted fees or costs.

Additional Services & Fees

*Unless another price is listed for a specific offer.

Pricing may vary for specialty sessions, limited-time promotions, custom requests, large groups, or packages with separate written terms.

Client Responsibility

• Clients are expected to review all package details, FAQs, preparation instructions, policies, procedures, and fees before booking.
• Other rules or fees may apply depending on the session, package, location, requested services, damage, overtime, additional people, additional outfits, special editing, rush delivery, or failure to follow studio policies.
• By booking, paying, signing, checking an acknowledgment box, or attending a session, you confirm that you have reviewed and accepted Atlanta Portrait Studio LLC's policies and procedures.